Organization & Leadership
Organizations shape behavior through what gets rewarded, punished, promoted, ignored and escalated. Those feedback loops reveal the operating logic people actually learn.
Organizations shape behavior through what gets rewarded, punished, promoted, ignored and escalated. Those feedback loops reveal the operating logic people actually learn.
Organizations constantly teach people how to behave.
Not mainly through policies or presentations, but through attention, incentives, consequences and repetition.
People watch what gets rewarded, punished, promoted, ignored and escalated and to what the CEO pays attention to.
Those signals shape behavior far more effectively than the strategy deck.
If you want to understand the real organization, follow their feedback loops.